Personal Cyber Claims

Personal Cyber Claims

The Personal Cyber Insurance Policy is designed to cover You for financial or material losses arising directly from any unexpected cyber threats or events.

How do I make a claim?

In the event of a claim, or that You become aware of any act or circumstances likely to result in a loss, you must notify The Pacific Insurance Berhad as soon as possible. It is important for you to call our Incident Responder Team’s Helpline and/or email them within 72 hours after you are aware of the circumstances for the necessary guidance. If a claim is apparent, You are to make a police report as soon as possible, preferably within 24 hours after the discovery.

Contact Your Incident Responder to notify of claims:

For Malaysian Allied Health Sciences Academy (MAHSA) policies:

For Non-MAHSA policies:

1. Inception date before 15/09/2023:
   Helpline :

   +603-9212 1088
   Email :

   [email protected]

    

2. Inception date on/after 15/09/2023:
   Helpline :

   +603-4065 7083
   Email :

   [email protected]

Claim Forms:

• Personal Cyber Claim Form