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About Us

Who We Are

The Pacific Insurance Berhad has its roots going back to the 1950s when it was the Malayan business arm of The Netherlands Insurance Company, then the 12th largest insurance company in the world. The Company has been writing non-life business and is known for its expertise in writing medical insurance.

About Us

The Pacific Insurance Berhad offers all classes of general insurance and is known for being a pioneer and a quality provider of medical insurance.

Our Vision

Pacific Insurance will be the market leader in providing SSTLC (Speed, Service, and Tender Loving Care) to satisfy customer needs.

Our Mission

The mission of Pacific Insurance is to be the preferred General Insurer in Malaysia, operating at all times with integrity and respect, providing not only excellent, quality services, but also being efficient and effective in our dealings with all our stakeholders: the customers, shareholders, employees, intermediaries, and regulatory bodies. We are committed to deliver quality products and provide SSTLC (Speed, Service, and Tender Loving Care) to all our stakeholders.

Our Values

  • Honesty and integrity are essential in all our relationships and will never be compromised.
  • We are results oriented – not political.
  • We are team players – no “egos”. A confrontational style is not appropriate.
  • We value loyalty – to Fairfax and our colleagues.
  • We are hard working but not at the expense of our families.
  • We always look at opportunities but emphasize downside protection and look for ways to minimize loss of capital.
  • We are entrepreneurial. We encourage calculated risk taking. It is all right to fail but we should learn from our mistakes.
  • We will never bet the company on any project or acquisition.
  • We believe in having fun – at work!

Our Team

Forever driving us and guiding us towards progress is a team that is fortified by exemplary leadership, clear focus on the goals and tireless perseverance.

Dato’ Khalid Bin Abdol Rahman
Dato’ Khalid Bin Abdol Rahman
Chairman / Independent Non-Executive Director
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Dato’ Khalid bin Abdol Rahman (“Dato’ Khalid”) was first appointed to the Board on 19 May 2020 as an Independent Non-Executive Director and he was subsequently appointed as Chairman of the Board on 28 January 2021. He is also a member of the Board Audit Committee, the Board Risk Management Committee, the Board Nomination Committee and the Board Remuneration Committee.

Dato’ Khalid holds a Diploma in Accountancy from University Institute of Technology (MARA) in Selangor. He then went on to obtain a Bachelor of Science degree in Finance from Indiana State University, Indiana, United States, and a Master of Business Administration degree in Marketing from University of New Haven, Connecticut, United States.

Dato’ Khalid has more than 30 years of experience in the fields of corporate planning, business development, mergers and acquisitions, corporate finance and corporate advisory services. Dato’ Khalid is currently the Deputy CEO of SRT-EON Security Services Sdn. Bhd.

Dato’ Chan Choy Lin
Dato’ Chan Choy Lin
Independent Non-Executive Director
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Dato’ Chan Choy Lin (“Dato’ Carol Chan”) was appointed to the Board on 18 March 2020 as an Independent Non-Executive Director. She is also the Chairman of Board Audit Committee and member of the Board Nomination Committee and Board Risk Management Committee.

Dato’ Carol Chan is a member of The Malaysian Institute of Certified Public Accountants and the Malaysian Institute of Accountants.

Dato’ Carol Chan has more than 30 years’ experience with public listed companies that engaged in the businesses of banking and insurance, automotive manufacturing and distribution, trading and services, property and construction, plantation, hospitality and education. Dato’ Carol Chan’s senior management experience covers the areas of mergers, acquisitions and divestments, finance, treasury, corporate social responsibilities, corporate secretarial and legal, including corporate governance, risk management and internal control. Over the years, Dato’ Carol Chan has held several key management positions, she was a key member of various group committees and she also served as a nominee director on the boards of various group companies of a public listed conglomerate.

Dato’ Carol Chan is currently an Independent Non-Executive Director of Ann Joo Resources Berhad, APM Automotive Holdings Berhad and GHL Systems Berhad.

Ajit Nair
Ajit Nair
Independent Non-Executive Director
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Mr. Ajit Nair (“Mr. Ajit”) was appointed to the Board on 18 December 2019 as an Independent Non-Executive Director. He is the Chairman of the Board Risk Management Committee, and also a member of the Board Audit Committee and the Board Nomination Committee.

Mr. Ajit graduated with a Bachelor of Arts in Economics from the National University of Singapore in 1982.

In his 30-years career at IBM, he had held several roles in various divisions including system and technology, industry business units and channel and partner management at regional and global levels. He has deep domain expertise in financial services and was the first person in Asia Pacific to be certified as an IBM client executive for his in-depth knowledge of banking.

Mr. Ajit is currently an independent board member of MS First Capital Insurance Limited where he sits on various board committees including as Chairman of Risk Committee and Nominating Committee.

Dr. Arumugam A/L Saminathan
Dr. Arumugam a/l Saminathan
Non-Independent Non-Executive Director
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Dr. Arumugam a/l Saminathan (“Dr. Arumugam”) was appointed to the Board on 19 March 2019 as a Non-Independent Non-Executive Director. He is also a member of the Board Audit Committee and of the Board Remuneration Committee.

Dr. Arumugam graduated with a Diploma in Business Administration from Wales University, UK in 1988. He also obtained a Certificate in Finance from COADY Institute St. Francis University Canada in 1989 and a Diploma in Social Studies Rural Leadership from Xavier University, Philippines in 1993. He later obtained his Master of Business Administration from Southern Pacific University, USA in 2005, and was conferred an Honorable Doctorate from University California.

Dr. Arumugam is currently the Chairman of two (2) cooperatives namely, Koperasi MCIS Berhad and Koperasi Kredit Pekerja Berhad. He is also the Director of Koperasi Konsumer Berhad and MCIS Travel & Tours Sdn. Bhd.

Sammy Chan Sum Yu
Sammy Chan Sum Yu
Executive Director
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Mr. Sammy Chan Sum Yu (“Mr. Sammy Chan”) was first appointed to the Board on 24 March 2011 and was later appointed an Executive Director on 24 March 2017. He is also a member of the Board Nomination Committee.

Mr. Sammy Chan graduated from the University of Waterloo with a Bachelor of Mathematics (major in Actuarial Science). He has over 40 years of experience in property and casualty insurance companies.

Currently, he is the President of Fairfax Asia Ltd. and a key member of the due diligence team on mergers and acquisition. He is also a member of the Board of Directors of Falcon Insurance Limited, Hong Kong; Falcon (1998) Co. Ltd., Hong Kong; The Falcon Insurance Public Co. Ltd., Thailand; as well as Alltrust Insurance Co. Ltd., China.

  • ATHAPPAN GOBINATH ARVIND ATHAPPAN GOBINATH ARVIND CHIEF EXECUTIVE OFFICER
  • RAVINDRA MANJUNATH PRABHAKAR RAVINDRA MANJUNATH PRABHAKAR SENIOR EXECUTIVE VICE PRESIDENT
  • ABHISHEK ARUN ABHISHEK ARUN CHIEF TECHNOLOGY OFFICER / HEAD OF OPERATIONS
  • CHEONG YEW WING CHEONG YEW WING HEAD OF PAMB AFFINITY
  • CHIA SEONG ENG CHIA SEONG ENG HEAD OF LEGAL & COMPLIANCE
  • DANNY CHOONG YICK KHEONG DANNY CHOONG YICK KHEONG CHIEF FINANCIAL OFFICER
  • DAVID SELVANESAN NAVARATNAM DAVID SELVANESAN NAVARATNAM HEAD OF CLAIMS
  • JAMES CHOI WENG HON JAMES CHOI WENG HON HEAD OF PERSONAL LINES, PRODUCT DEVELOPMENT & RE-INSURANCE
  • JOYCE PHUAH LAY CHIN JOYCE PHUAH LAY CHIN COMPANY SECRETARY
  • KOO THIAM LIN KOO THIAM LIN CHIEF INTERNAL AUDITOR
  • LEONG EE LENG LEONG EE LENG HEAD OF RISK MANAGEMENT
  • MOHD JAMAL BIN MOHAMED SAIN MOHD JAMAL BIN MOHAMED SAIN HEAD OF AFFINITY & PARTNERSHIP
  • NG MOON JEN NG MOON JEN HEAD OF MEDICAL
  • ONG LIANG BOON ONG LIANG BOON HEAD OF AGENCY (KL AGENCY)
  • PEARLY WONG MAY FUN PEARLY WONG MAY FUN HEAD OF BROKING
  • SHIRLY YIP MIEW KWAN SHIRLY YIP MIEW KWAN HEAD OF AGENCY (BRANCHES)
  • STEVEN RAVINDRAN VISVALINGAM STEVEN RAVINDRAN VISVALINGAM APPOINTED ACTUARY
  • TAY YEW LEAN TAY YEW LEAN HEAD OF DIRECT BUSINESS & CUSTOMER CARE
  • TEOH YANG HOON TEOH YANG HOON HEAD OF COMMERCIAL LINES UNDERWRITING & RISK ENGINEERING
  • WILLIAM CHEONG WENG CHAN WILLIAM CHEONG WENG CHAN HEAD OF HUMAN RESOURCE & ADMINISTRATION
Board of Directors

Dato’ Khalid Bin Abdol Rahman
Dato’ Khalid Bin Abdol Rahman
Chairman / Independent Non-Executive Director
Read Profile

Dato’ Khalid bin Abdol Rahman (“Dato’ Khalid”) was first appointed to the Board on 19 May 2020 as an Independent Non-Executive Director and he was subsequently appointed as Chairman of the Board on 28 January 2021. He is also a member of the Board Audit Committee, the Board Risk Management Committee, the Board Nomination Committee and the Board Remuneration Committee.

Dato’ Khalid holds a Diploma in Accountancy from University Institute of Technology (MARA) in Selangor. He then went on to obtain a Bachelor of Science degree in Finance from Indiana State University, Indiana, United States, and a Master of Business Administration degree in Marketing from University of New Haven, Connecticut, United States.

Dato’ Khalid has more than 30 years of experience in the fields of corporate planning, business development, mergers and acquisitions, corporate finance and corporate advisory services. Dato’ Khalid is currently the Deputy CEO of SRT-EON Security Services Sdn. Bhd.

Dato’ Chan Choy Lin
Dato’ Chan Choy Lin
Independent Non-Executive Director
Read Profile

Dato’ Chan Choy Lin (“Dato’ Carol Chan”) was appointed to the Board on 18 March 2020 as an Independent Non-Executive Director. She is also the Chairman of Board Audit Committee and member of the Board Nomination Committee and Board Risk Management Committee.

Dato’ Carol Chan is a member of The Malaysian Institute of Certified Public Accountants and the Malaysian Institute of Accountants.

Dato’ Carol Chan has more than 30 years’ experience with public listed companies that engaged in the businesses of banking and insurance, automotive manufacturing and distribution, trading and services, property and construction, plantation, hospitality and education. Dato’ Carol Chan’s senior management experience covers the areas of mergers, acquisitions and divestments, finance, treasury, corporate social responsibilities, corporate secretarial and legal, including corporate governance, risk management and internal control. Over the years, Dato’ Carol Chan has held several key management positions, she was a key member of various group committees and she also served as a nominee director on the boards of various group companies of a public listed conglomerate.

Dato’ Carol Chan is currently an Independent Non-Executive Director of Ann Joo Resources Berhad, APM Automotive Holdings Berhad and GHL Systems Berhad.

Ajit Nair
Ajit Nair
Independent Non-Executive Director
Read Profile

Mr. Ajit Nair (“Mr. Ajit”) was appointed to the Board on 18 December 2019 as an Independent Non-Executive Director. He is the Chairman of the Board Risk Management Committee, and also a member of the Board Audit Committee and the Board Nomination Committee.

Mr. Ajit graduated with a Bachelor of Arts in Economics from the National University of Singapore in 1982.

In his 30-years career at IBM, he had held several roles in various divisions including system and technology, industry business units and channel and partner management at regional and global levels. He has deep domain expertise in financial services and was the first person in Asia Pacific to be certified as an IBM client executive for his in-depth knowledge of banking.

Mr. Ajit is currently an independent board member of MS First Capital Insurance Limited where he sits on various board committees including as Chairman of Risk Committee and Nominating Committee.

Dr. Arumugam A/L Saminathan
Dr. Arumugam a/l Saminathan
Non-Independent Non-Executive Director
Read Profile

Dr. Arumugam a/l Saminathan (“Dr. Arumugam”) was appointed to the Board on 19 March 2019 as a Non-Independent Non-Executive Director. He is also a member of the Board Audit Committee and of the Board Remuneration Committee.

Dr. Arumugam graduated with a Diploma in Business Administration from Wales University, UK in 1988. He also obtained a Certificate in Finance from COADY Institute St. Francis University Canada in 1989 and a Diploma in Social Studies Rural Leadership from Xavier University, Philippines in 1993. He later obtained his Master of Business Administration from Southern Pacific University, USA in 2005, and was conferred an Honorable Doctorate from University California.

Dr. Arumugam is currently the Chairman of two (2) cooperatives namely, Koperasi MCIS Berhad and Koperasi Kredit Pekerja Berhad. He is also the Director of Koperasi Konsumer Berhad and MCIS Travel & Tours Sdn. Bhd.

Sammy Chan Sum Yu
Sammy Chan Sum Yu
Executive Director
Read Profile

Mr. Sammy Chan Sum Yu (“Mr. Sammy Chan”) was first appointed to the Board on 24 March 2011 and was later appointed an Executive Director on 24 March 2017. He is also a member of the Board Nomination Committee.

Mr. Sammy Chan graduated from the University of Waterloo with a Bachelor of Mathematics (major in Actuarial Science). He has over 40 years of experience in property and casualty insurance companies.

Currently, he is the President of Fairfax Asia Ltd. and a key member of the due diligence team on mergers and acquisition. He is also a member of the Board of Directors of Falcon Insurance Limited, Hong Kong; Falcon (1998) Co. Ltd., Hong Kong; The Falcon Insurance Public Co. Ltd., Thailand; as well as Alltrust Insurance Co. Ltd., China.

Management Team
  • ATHAPPAN GOBINATH ARVIND ATHAPPAN GOBINATH ARVIND CHIEF EXECUTIVE OFFICER
  • RAVINDRA MANJUNATH PRABHAKAR RAVINDRA MANJUNATH PRABHAKAR SENIOR EXECUTIVE VICE PRESIDENT
  • ABHISHEK ARUN ABHISHEK ARUN CHIEF TECHNOLOGY OFFICER / HEAD OF OPERATIONS
  • CHEONG YEW WING CHEONG YEW WING HEAD OF PAMB AFFINITY
  • CHIA SEONG ENG CHIA SEONG ENG HEAD OF LEGAL & COMPLIANCE
  • DANNY CHOONG YICK KHEONG DANNY CHOONG YICK KHEONG CHIEF FINANCIAL OFFICER
  • DAVID SELVANESAN NAVARATNAM DAVID SELVANESAN NAVARATNAM HEAD OF CLAIMS
  • JAMES CHOI WENG HON JAMES CHOI WENG HON HEAD OF PERSONAL LINES, PRODUCT DEVELOPMENT & RE-INSURANCE
  • JOYCE PHUAH LAY CHIN JOYCE PHUAH LAY CHIN COMPANY SECRETARY
  • KOO THIAM LIN KOO THIAM LIN CHIEF INTERNAL AUDITOR
  • LEONG EE LENG LEONG EE LENG HEAD OF RISK MANAGEMENT
  • MOHD JAMAL BIN MOHAMED SAIN MOHD JAMAL BIN MOHAMED SAIN HEAD OF AFFINITY & PARTNERSHIP
  • NG MOON JEN NG MOON JEN HEAD OF MEDICAL
  • ONG LIANG BOON ONG LIANG BOON HEAD OF AGENCY (KL AGENCY)
  • PEARLY WONG MAY FUN PEARLY WONG MAY FUN HEAD OF BROKING
  • SHIRLY YIP MIEW KWAN SHIRLY YIP MIEW KWAN HEAD OF AGENCY (BRANCHES)
  • STEVEN RAVINDRAN VISVALINGAM STEVEN RAVINDRAN VISVALINGAM APPOINTED ACTUARY
  • TAY YEW LEAN TAY YEW LEAN HEAD OF DIRECT BUSINESS & CUSTOMER CARE
  • TEOH YANG HOON TEOH YANG HOON HEAD OF COMMERCIAL LINES UNDERWRITING & RISK ENGINEERING
  • WILLIAM CHEONG WENG CHAN WILLIAM CHEONG WENG CHAN HEAD OF HUMAN RESOURCE & ADMINISTRATION

Media Coverage

Financial Reports

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Financial Statement 2019  
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Interim Financial Statement – June 2020  
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Interim Financial Statement – June 2018  
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Annual Report
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Annual Report 2013  
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Annual Report 2011  
Annual Report 2010  
Annual Report 2009  
Annual Report 2007  
Annual Report 2006  
Audited Financial Statements
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Financial Statement 2019  
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Financial Statement 2012    
Financial Statement 2011    
Financial Statement 2010    
Financial Statement 2009    
Financial Statement 2008    
Financial Statement 2007    
Financial Statement 2005    
Financial Statement 2004    
Financial Statement 2003    
Unaudited Interim Statements
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Interim Financial Statement – June 2020  
Interim Financial Statement – June 2019  
Interim Financial Statement – June 2018  
Interim Financial Statement – June 2017  
Interim Financial Statement – June 2016  
Interim Financial Statement – June 2015  
Interim Financial Statement – June 2014  
Interim Financial Statement – June 2013  
Interim Financial Statement – June 2012  
Interim Financial Statement – June 2011