Make A Claim
If you need any assistance on making a claim, we are always here to help. You will find the relevant forms in our Downloads page, or you can contact your agent. You can also at any time call our Customer Care Line at 1800 88 1629 (or dial +603 2633 8999 if you are calling from abroad).
To make a claim:
- Report the incident to us as soon as possible. You can call (+603 2633 8787 for Motor-related claims, or +603 2633 8651 for Medical claims) or email customerservice@pacificinsurance.com.my
- Submit the completed forms and supporting documents via your agent or panel workshop/hospital
